FAQ's

COVID-19 Update

Orders are still being processed and shipped out during Covid-19. Please note we are not taking returns to ensure safety of everyone. Please email us @ info@amnicollective.com for further info.

Now offering Sezzle and AfterPay

Pay over time. Your entire online order, split into 4 interest-free payments scheduled over a 6 week period.

No interest, ever. We charge the retail partner, not you. As long as you pay on time, there will be no additional fees.

No credit impact. Our instant approval decisioning process has zero impact to your credit score.

Afterpay FAQ

Sezzle FAQ

What is your return policy?

Thank you for shopping with us and supporting small business. We don't offer a return policy at this moment due to COVID-19. Unless you have received an item that is damaged or defective. Please email us at sales@amnicollective.com with your Full Name, Order # and picture of issue.

Please Note:

Please note that customer is responsible to pay for shipping fees.

Return items must unworn/unused, have original tags, contain no stains,odor-less, and in original condition.

If your return is accepted a return shipping label and instructions will be sent on where to send your package. Return shipping fee of $5.00 will be deducted from your refund. Please contact us first for any return/issues with items info@amnicollective.com. Items sent back without first requesting won't be accepted.

Clearance sale items /undergarments, accessories are FINAL SALE.

Refunds for Damaged items

Once we've received and inspected your return, we will let you know if refund was approved or not. Refunds approved will be refunded in the original payment method or you may request a gift card. Please note $5.00 will be deducted to cover return shipping fee. Please check with your bank if payment hasn't been received to your card within 7 business days.

I'm missing an item or my items arrived damaged/defect!

Please inspect order once received and email us immediately info@amnicollective.com with images attached. Claims made after 7 days won't be reviewed. For "Last items in stock" that come damage we will issue Store credit for Original price to use to for exchange.

Out of Stock/issue with item-feedback

We would love to get feedback regarding items purchased so we may know what to restock and advise manufacturer of any issues. Please email info@amnicollective.com with suggestions/restock request.

Shipping

COVID-19 Shipping

Currently still shipping Domestic orders.

We are not liable for any lost or stolen orders once shipped. Please contact USPS to file a claim.

If you need to cancel an order please email info@amnicollective.com within 2 hour period

Free Shipping on Domestic orders over $75!

Unfortunately, at this moment we are only shipping within the United States, but definitely working on adding international shipping.